Inclusive Design – Designing for the Full Range of Human Diversity

Every design decision has the potential to include or exclude customers. Inclusive design emphasizes the contribution that understanding user diversity makes to informing these decisions, and thus to including as many people as possible. User diversity covers variation in capabilities, needs and aspirations.

Inclusive design considers delivering increased access, reducing friction, and more emotional context to the greatest number of people. This SlideShare explores the concept of Inclusive Design in brief.