Artificial Intelligence in Customer Service

Delivering on increasing customer expectations is possible with the help of practical application of artificial intelligence for customer service, by combining the best of human and machine intelligence.

As artificial intelligence technology matures, businesses are including it in their strategic investment roadmaps. Customer service is an area where a lot of attention is being paid to reap efficiency gains. This SlideShare presents some of the ways that businesses are augmenting their customer care units with AI and how Sakha Global can help.